EDI 869 Order Status Inquiry

By: Helen Thomas

This X12 Transaction Set contains the format and establishes the data contents of the Order Status Inquiry Transaction Set (869) for use within the context of an EDI -Electronic Data Interchange environment. The transaction set can be used to request all pertinent information relative to an entire purchase order, selected line items on a purchase order, or select services/products on a purchase order.

EDI 869 transaction set can be useful in requesting all important information related to a complete purchase order, selected line items on the purchase order, or selected product/service on the purchase order. An inquiry may be made for entire or partial part of the items pertaining to the following:

  • Customer Orders
  • Customer’s Unshipped Items
  • Customer’s Shipped Items
Inquiry can also be made for all or a selected portion of the customer’s ordered items, all or a selected portion of the customer’s unshipped items, or all or a selected portion of the customer’s shipped items.

An EDI 869 – Order Status Inquiry document is organized into data and segment elements. A segment can contain at least one data element. Each data element contains a data field. Data elements can include vendor number, purchase order number, and contents of the order, identical to a paper order inquiry. There are an infinite number of possibilities available for a company to include data on an 869 Order Status Inquiry. There are an infinite number of possibilities available for a company to include data on an 869 – Order Status Inquiry.

The 869 Order Status Inquiry is transmitted to the supplier by the trading partner. After the 869 Order Status Inquiry is received, a 997 Functional Acknowledgement is sent back from the transportation provider indicating that the Order Status Inquiry was successfully received. The supplier will respond afterwards with an 870 Order Status Report.