EDI 869 Order Status Inquiry

This X12 Transaction Set contains the format and establishes the data contents of the Order Status Inquiry Transaction Set (869) for use within the context of an EDI -Electronic Data Interchange environment. The transaction set can be used to request all pertinent information relative to an entire purchase order, selected line items on a purchase order, or select services/products on a purchase order.

EDI 869 transaction set can be useful in requesting all important information related to a complete purchase order, selected line items on the purchase order, or selected product/service on the purchase order. An inquiry may be made for entire or partial part of the items pertaining to the following:

  • Customer Orders
  • Customer’s Unshipped Items
  • Customer’s Shipped Items
Inquiry can also be made for all or a selected portion of the customer’s ordered items, all or a selected portion of the customer’s unshipped items, or all or a selected portion of the customer’s shipped items.

An EDI 869 – Order Status Inquiry document is organized into data and segment elements. A segment can contain at least one data element. Each data element contains a data field. Data elements can include vendor number, purchase order number, and contents of the order, identical to a paper order inquiry. There are an infinite number of possibilities available for a company to include data on an 869 Order Status Inquiry. There are an infinite number of possibilities available for a company to include data on an 869 – Order Status Inquiry.

The 869 Order Status Inquiry is transmitted to the supplier by the trading partner. After the 869 Order Status Inquiry is received, a 997 Functional Acknowledgement is sent back from the transportation provider indicating that the Order Status Inquiry was successfully received. The supplier will respond afterwards with an 870 Order Status Report.

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